Terms and Conditions

By using the 7Sea Esports website you accept and agree to be bound by these terms and conditions.

*For your benefit, please read these terms and conditions carefully. If you do not agree to these terms and conditions of use, please refuse to use our platform.

Modification of Terms and Conditions

GRAPPLE CREATION X PRIVATE LIMITED reserves the right to amend, modify, change or cancel the terms and conditions, including other agreements on the platform without prior notice. Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you. 

 

• INTELLECTUAL PROPERTY

1.1 Trademarks, trade names, copyright, goodwill, design, inventions, patents, logos, symbols, emblems, slogans, snow shows, trade secret information, drawings, software code, or other messages (Collectively referred to as “Intellectual Property”), both registered and unregistered or may have the right to be registered all other property rights that GRAPPLE CREATION X PRIVATE LIMITED uses or develop, are covered under the Kingdom of Thailand.

1.2. Prohibiting any actions that violate intellectual property whether it is copying, duplication, modification, reverse engineering, copying computer code information, dissemination, reprinting, creating any link websites, or actions by any means, whether in whole or in part, on the property which is covered On the 7Sea Esports store. 

1.3. Content that includes characters, images, and other digital content whether published or unpublished on the platform is considered the intellectual property of GRAPPLE CREATION X PRIVATE LIMITED.

1.4. GRAPPLE CREATION X PRIVATE LIMITED has the right to protect all intellectual property. Both are the property of GRAPPLE CREATION X PRIVATE LIMITED and its affiliates. Including the intellectual property of the seller on the 7Sea Esports store. 

1.5. If you have evidence of intellectual property infringement on the 7Sea Esports store or believe that your work has been infringed, please contact support@7seaesports.com.    

 

• PRICE AND PRODUCT DETAILS

2.1. GRAPPLE CREATION X PRIVATE LIMITED will try to display the price and details of the product displayed on the platform as accurately as possible. If GRAPPLE CREATION X PRIVATE LIMITED finds an error regarding the product price you ordered, GRAPPLE CREATION X PRIVATE LIMITED will let you know quickly.

2.2. GRAPPLE CREATION X PRIVATE LIMITED strives to explain and provide the most accurate product description possible. You accept and agree that access to the data may be inaccurate. If you are not satisfied or find that the product details do not match the actual product. You can proceed to get after-sales service to request a refund or request a new product change, by the GRAPPLE CREATION X PRIVATE LIMITED product return policy.

2.3. GRAPPLE CREATION X PRIVATE LIMITED tries to display the colour of the product and other details of the product to be as accurate and consistent with the details of the actual product as possible. However, because the colour reading performance on the screen is different depending on the screen model, it may cause the colour of the product to be different from the actual.

2.4 In the event of an error regarding the information or price of the product which may cause a shortage of products or other problems that prevent merchants from delivering products, you and the store have the right to cancel that order. If your order is cancelled after you have made the payment, GRAPPLE CREATION X PRIVATE LIMITED will process the refund according to the refund policy of the company.

2.5 If you have questions relating to the price of the product, product details, or product colour, please contact support@7seaesports.com.

 

• ORDER MANAGEMENT

3.1. You agree that GRAPPLE CREATION X PRIVATE LIMITED has the right to cancel your order. If the order is cancelled without your fault, GRAPPLE CREATION X PRIVATE LIMITED reserves the right to compensate in the form of a refund only.

3.2. If your order has been cancelled, you will be notified about the cancellation of that order. 

 

• CONSUMER PROTECTION

4.1. In accordance with the conditions of after-sales service, if you are not satisfied, you can proceed to get after-sales service. To request a refund, request for a replacement or repair of the product under the GRAPPLE CREATION X PRIVATE LIMITED policy.

 

• COOKIES (Website Access Information)

 5.1. You authorize and accept GRAPPLE CREATION X PRIVATE LIMITED and its authorized service providers to use cookies, web beacons, or other technologies to analyze customer behaviour and improve the customer experience when using the 7Sea Esports store. 

 5.2. GRAPPLE CREATION X PRIVATE LIMITED may have links to third-party websites which GRAPPLE CREATION X PRIVATE LIMITED does not own and cannot control. By using the 7Sea Esports store, you agree that GRAPPLE CREATION X PRIVATE LIMITED has no responsibility whatsoever regarding the advertising content of products or services of the 3rd party’s website, including any damages arising out of your access to the 3rd party’s website.

 

 NOTIFICATIONS

If you wish to make any notification to GRAPPLE CREATION X PRIVATE LIMITED, please do so in writing and deliver it to the address or via electronic mail as follows:

 To GRAPPLE CREATION X PRIVATE LIMITED

12-1-169, Housing Board Colony Revenue Ward No 14, Amalapuram, East Godavari, Andhra Pradesh, India, 533201

Email: support@7seaesports.com